About

Tecnoscan

TecnoScan is the application designed for industrial machinery manufacturers who want to optimize the management of technical documentation and simplify after-sales support.

Thanks to a centralized digital archive, TecnoScan allows you to register all serial numbers and organize the related documentation, eliminating the risk of loss over time and reducing wasted time caused by searching for maintenance information.

The documentation of your machine, identified by a serial number, is made available to your customer at any time, giving them quick access to manuals, electrical diagrams, pneumatic diagrams, certifications, and spare parts lists.

With TecnoScan, information is always at your and your customer's fingertips, ensuring faster retrieval of documents, reducing machine downtime, and optimizing after-sales support.

Features for You – Machinery Manufacturer

  • Centralized storage, management, and updating of your machinery's technical documentation, to guarantee your customers always up-to-date and real-time accessible information
  • Access to all registered serial numbers for each customer and the related archived documentation
  • Advanced access control, allowing you to decide which documents to make available and to whom

Features for Your Customers

  • Instant access to the technical documentation of the machines you supplied, by searching through the serial number
  • Direct consultation of user manuals, electrical diagrams, pneumatic diagrams, certifications, and spare parts lists, without the need for manual searches or technical support requests.
  • Immediate access to videos and images showing the correct operation of the serial number provided to the customer

What documents can you upload to TecnoScan?

With TecnoScan, you can archive and manage all technical documentation of your machinery in a single centralized system, always accessible to your customers.

Among the documents you can upload are:

  • User and maintenance manuals to ensure your customers always have instructions available.
  • Electrical and pneumatic diagrams, essential for technical interventions and repairs.
  • Spare parts lists to make searching and ordering components easier.
  • Certifications for safe and transparent management of mandatory documentation.
  • Explanatory videos and images to support operators with clear and detailed visual instructions.

All documents can be easily accessed via QR Code or serial number, ensuring quick and intuitive access without the need for your customers to contact support.